Buying Guide — How Customers Purchase Tickets

A visual walkthrough of the ticket buying flow on mobile and desktop.

Step 1 — Browse & Select Event (Mobile)

Users open the app on their phone and see a list of available events. Each card shows the event name, date, venue, and starting price. They tap an event to start the purchase. Events with closed sales show a red "Sales Closed" badge.

Step 2 — Enter Details & Pay (Mobile)

Logged-in users see their name and email pre-filled — no need to re-enter details. They can switch to "Buy for Someone Else" to enter a different recipient. After choosing ticket type and quantity, they tap "Pay with Card" to open the secure Yoco payment popup.

Step 3 — Payment Confirmation & Ticket (Desktop)

Once payment succeeds, the purchase confirmation screen appears with a green checkmark. The digital ticket displays the unique ticket number, event details, and QR code. The ticket is also emailed automatically to the buyer.

Key Features

Buy for Myself — logged-in users skip the form; their profile details are used automatically.

Buy for Someone Else — enter a different recipient's name, email, phone, and ID.

Ticket Limits — each event enforces a max tickets per buyer to prevent hoarding.

Sales Cutoff — online sales close automatically before the event starts.

Card Payment — secure Yoco checkout for instant online purchases.

Auto Email — tickets are emailed immediately after successful payment.